A2P 10DLC compliance reference
SMS Opt-In & Consent
Global Signing Partners (GSP) only sends SMS to people who have explicitly opted in on our website. Below is the exact opt-in language and checkbox a user sees during account creation, the kinds of messages we send, and how anyone can stop or change messaging at any time.
1. Where consent is captured
Replica of the consent checkbox shown to every user during signup. Live at portal.itsgsp.com/signup and /apply.
The checkbox is unchecked by default. Submission is blocked unless the user actively checks it. The signed account record stores the timestamp and the exact disclosure text shown at the time of consent.
2. What we send
Sender
Global Signing Partners (GSP), a US notary signing service.
Message types
- Order & signing-status notifications (assigned, scheduled, complete, scans uploaded)
- Deadline reminders (24-hour and 1-hour reminders before signings & scan uploads)
- Two-factor sign-in codes
- Customer-service responses to inbound questions
We do not send marketing or promotional SMS.
Frequency
Transactional only — typically 2–6 messages per signing order, plus authentication codes when the user signs in. There is no recurring schedule.
Cost
Messages are free from GSP. Standard message and data rates from the recipient's mobile carrier may apply.
3. Sample messages
Representative copy from our production templates.
4. Opting out & getting help
Reply STOP to any message to immediately stop all SMS from GSP. We will send one final confirmation that you have been unsubscribed and no further messages will be sent.
Reply HELP to any message for help, or contact us directly at support@itsgsp.com.
Authenticated users can also turn SMS off at any time inside the portal:
Settings → Notifications → SMS Notifications → None.
5. Privacy & recordkeeping
We do not sell, rent, or share phone numbers with third parties for marketing. Phone numbers are used solely to deliver the order and authentication messages described above.
Each opt-in is logged with a timestamp, the IP address of the submission, and the exact disclosure text the user agreed to. We retain this record for the lifetime of the account plus 4 years.
Full privacy policy: portal.itsgsp.com/privacy.
